The Ontario Non-profit Network (ONN) provides analysis on the use of information communication technology (ICT) in this post http://theonn.ca/building-tech-capacity-in-the-nonprofit-sector/ Andi Argast notes the need for organizational leadership to integrate ICT into operations in the administrative sense and suggests a relevance for daily organizational activities.
Openness, particularly when considering how we structure our internal teams and work with partner organizations, is an important piece and a step in the right direction. But it’s not enough: what is needed is recognition within the sector that investing in digital skills training is an investment in ourselves and the future of the sector.
How we link ICT to services to everyday engagement…care is critical if we are to keep our eye on the prize.
Kudoz is an atypical disability day program being run in Vancouver. Instead of going to a standard, set adult disability day program, participants use their mobile devices to choose special activities and adventures each day: a program that is tailor-made to their interests. These activities are hosted by volunteer businesses and organizations who have the capacity to provide new and exciting experiences outside of the regular day program model. For example, a bakery can host a cupcake-baking activity, or a pet-shop can host a learn about animals experience. Kudoz uses technology to play the role of connector, connecting the participants with a new pool of volunteers who are eager to help.
While in Ottawa, we do have examples of ICT innovations for clients, such as applications for mental health self care, centres with computers that can be used and perhaps more youth friendly sites there has been a loss of momentum from some years ago on supporting practical client access and engagement with ICT in service delivery.
It seems to me that while we have organizational websites sharing information outward, we are not encouraging Connectivism https://en.wikipedia.org/wiki/Connectivism (conceptualization used by Stephen Downes and others), which is client centred or embedded.
It may well be linked to the our own organizational challenges, understanding and cultures on how to engage in social media and ICT. It would help, if we shared more amongst ourselves current projects and principles that are emerging.
Maybe this is already occurring and it simply needs to be … shared?